Privacy Policy

AIRLAB Fitness ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly

When you book a class, sign up for a membership, contact us, or submit a form on our website, we may collect:

• Name, email address, and phone number
• Billing and payment information (processed securely via third-party providers)
• Health information relevant to your fitness activity (e.g. medical conditions you disclose to us)
• Communications you send us

Information collected automatically

When you visit our website we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring URLs
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Process class bookings and membership registrations
• Send booking confirmations and class reminders
• Respond to your enquiries and support requests
• Send you marketing communications (only where you've opted in)
• Improve our website and services
• Comply with our legal obligations

We will never sell your personal data to third parties for their own marketing purposes.

3. Sharing Your Data

We may share your information with trusted third-party service providers who help us operate our business, including:

• Booking and membership management platforms (Mariana Tek)
• Payment processors
• Email marketing services
• Website hosting providers (Netlify)
• Analytics tools

All third-party providers are contractually required to keep your data secure and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our legal rights.

4. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential cookies — required for the website to function
• Analytics cookies — help us understand how visitors use our site
• Marketing cookies — used to deliver relevant advertising (only where consent has been given)

You can control cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and meet our legal obligations. Member records are typically retained for the duration of your membership plus 7 years for accounting and legal purposes. Marketing data is retained until you unsubscribe or request deletion.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at info@airlabfitness.com.

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is always processed via PCI-compliant third-party providers and is never stored on our servers.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies. Our booking system is powered by Mariana Tek — please refer to their privacy policy for details on how they handle your booking data.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.